body.portal {
  margin: 0;
  font-family: Inter, system-ui, -apple-system, "Segoe UI", sans-serif;
  background: radial-gradient(1200px 600px at 50% -10%, rgba(77,163,255,0.25), transparent), var(--bg);
  color: var(--text);
  min-height: 100vh;
}

.portal-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 1.2rem 2.5rem;
  background: rgba(11, 15, 23, 0.92);
  border-bottom: 1px solid var(--border);
  position: sticky;
  top: 0;
  z-index: 10;
}

.portal-header__brand {
  display: flex;
  align-items: center;
}

.portal-header__logo {
  display: inline-flex;
  align-items: center;
  text-decoration: none;
}

.portal-header__logo img {
  height: 34px;
}

.portal-header__title {
  font-size: 0.95rem;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.12em;
  color: var(--muted);
}

.portal-header__nav {
  display: flex;
  align-items: center;
  gap: 1.2rem;
}

.portal-header a {
  color: var(--text);
  text-decoration: none;
  font-weight: 600;
  transition: color 0.2s ease;
}

.portal-header a:hover {
  color: var(--accent);
}

.portal-header__user {
  display: flex;
  align-items: center;
  gap: 1rem;
  font-size: 0.85rem;
  color: var(--muted);
}

.portal-main {
  padding: 2.5rem;
  max-width: 1100px;
  margin: 0 auto;
}

.portal-card {
  background: var(--panel);
  border-radius: 18px;
  padding: 1.9rem;
  border: 1px solid var(--border);
  box-shadow: 0 28px 60px rgba(5, 8, 16, 0.45);
  margin-bottom: 2.2rem;
}

.portal-card h1,
.portal-card h2 {
  margin-top: 0;
  color: var(--text);
}

.portal-card h1 {
  font-size: 2rem;
}

.portal-card h2 {
  font-size: 1.35rem;
}

.portal-hero__sub {
  color: var(--muted);
  margin: 0.35rem 0 1.25rem;
  font-size: 1rem;
}

.portal-overview {
  display: grid;
  gap: 1.2rem;
  grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
  margin-top: 1.5rem;
}

.portal-metric {
  background: linear-gradient(135deg, rgba(77,163,255,0.18), rgba(124,245,255,0.18));
  border: 1px solid rgba(77,163,255,0.25);
  border-radius: 16px;
  padding: 1.2rem 1.35rem;
  display: flex;
  flex-direction: column;
  gap: 0.4rem;
}

.portal-metric__label {
  text-transform: uppercase;
  font-size: 0.75rem;
  letter-spacing: 0.08em;
  color: var(--muted);
}

.portal-metric__value {
  font-size: 1.85rem;
  font-weight: 700;
}

.portal-actions {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
  gap: 1.2rem;
  margin-top: 1.75rem;
}

.portal-action {
  background: rgba(15, 21, 34, 0.85);
  border: 1px solid var(--border);
  border-radius: 16px;
  padding: 1.1rem 1.3rem;
  color: var(--text);
  text-decoration: none;
  display: flex;
  flex-direction: column;
  gap: 0.6rem;
  transition: border-color 0.2s ease, transform 0.2s ease;
}

.portal-action strong {
  font-size: 1.05rem;
}

.portal-action span {
  font-size: 0.9rem;
  color: var(--muted);
}

.portal-action:hover {
  border-color: var(--accent);
  transform: translateY(-3px);
}

form.portal-form {
  display: grid;
  gap: 1.1rem;
}

form.portal-form label {
  font-weight: 600;
  color: var(--text);
}

form.portal-form input,
form.portal-form select,
form.portal-form textarea {
  width: 100%;
  padding: 0.8rem 0.9rem;
  border-radius: 12px;
  border: 1px solid var(--border);
  background: #0f1522;
  color: var(--text);
  font-size: 1rem;
}

form.portal-form input::placeholder,
form.portal-form textarea::placeholder {
  color: rgba(226, 232, 240, 0.7);
}

.portal input[type="text"],
.portal input[type="email"],
.portal input[type="password"],
.portal input[type="number"],
.portal input[type="tel"],
.portal input[type="url"],
.portal input[type="search"],
.portal input[type="file"],
.portal select,
.portal textarea {
  background: #0f1522;
  color: var(--text);
  border: 1px solid var(--border);
}

.portal input[type="text"]::placeholder,
.portal input[type="email"]::placeholder,
.portal input[type="password"]::placeholder,
.portal input[type="number"]::placeholder,
.portal input[type="tel"]::placeholder,
.portal input[type="url"]::placeholder,
.portal input[type="search"]::placeholder,
.portal input[type="file"]::file-selector-button,
.portal textarea::placeholder {
  color: rgba(226, 232, 240, 0.65);
}

.portal input.is-light,
.portal select.is-light,
.portal textarea.is-light,
.portal-form--light input,
.portal-form--light select,
.portal-form--light textarea {
  background: #ffffff;
  color: #0b1729;
  border: 1px solid rgba(15, 23, 42, 0.2);
}

.portal input.is-light::placeholder,
.portal textarea.is-light::placeholder,
.portal-form--light input::placeholder,
.portal-form--light textarea::placeholder {
  color: #65748d;
}

.portal-ticket-layout {
  display: flex;
  gap: 24px;
  align-items: flex-start;
}

.ticket-list {
  width: 280px;
  border-right: 1px solid var(--border);
  padding-right: 18px;
}

.ticket-list__header {
  display: flex;
  flex-direction: column;
  align-items: flex-start;
  gap: 8px;
  margin-bottom: 16px;
}

.ticket-filter {
  width: 100%;
  display: flex;
  flex-direction: column;
  gap: 6px;
}

.ticket-filter label {
  font-size: 0.75rem;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--muted);
}

.ticket-filter select {
  width: 100%;
  padding: 0.6rem 0.75rem;
  border-radius: 10px;
  border: 1px solid var(--border);
  background: #0f1522;
  color: var(--text);
}

.ticket-list__items {
  display: flex;
  flex-direction: column;
  gap: 10px;
  max-height: 520px;
  overflow-y: auto;
  padding-right: 6px;
}

.ticket-list__item {
  display: grid;
  gap: 4px;
  background: rgba(77,163,255,0.08);
  border: 1px solid rgba(77,163,255,0.18);
  border-radius: 12px;
  padding: 10px 12px;
  color: var(--text);
  text-decoration: none;
  transition: border-color 0.2s ease;
}

.ticket-list__item:hover {
  border-color: var(--accent);
}

.ticket-list__item.is-active {
  border-color: var(--accent);
  background: rgba(77,163,255,0.16);
}

.ticket-list__code {
  font-weight: 700;
  font-size: 0.9rem;
}

.ticket-list__subject {
  font-weight: 600;
}

.ticket-list__meta {
  font-size: 0.8rem;
  color: var(--muted);
}

.ticket-list__time {
  font-size: 0.75rem;
  color: var(--muted);
}

.ticket-list__empty {
  color: var(--muted);
}

.ticket-detail {
  flex: 1;
  min-width: 0;
  display: flex;
  flex-direction: column;
  gap: 18px;
}

.ticket-detail__header {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 18px;
}

.ticket-code-badge {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  padding: 4px 12px;
  border-radius: 999px;
  background: rgba(77,163,255,0.18);
  border: 1px solid rgba(77,163,255,0.3);
  font-weight: 700;
  font-size: 0.85rem;
  color: var(--accent);
}

.ticket-detail__meta {
  color: var(--muted);
  margin-top: 6px;
}

.ticket-thread {
  display: flex;
  flex-direction: column;
  gap: 16px;
  max-height: 420px;
  overflow-y: auto;
  padding-right: 8px;
}

.ticket-message {
  background: rgba(15, 21, 34, 0.88);
  border: 1px solid rgba(77,163,255,0.25);
  border-radius: 16px;
  padding: 14px 16px;
}

.ticket-message.is-mine {
  border-color: rgba(124,245,255,0.45);
  background: rgba(124,245,255,0.12);
}

.ticket-message__meta {
  display: flex;
  align-items: center;
  gap: 12px;
  font-size: 0.85rem;
  color: var(--muted);
  margin-bottom: 10px;
}

.ticket-message__meta strong {
  color: var(--text);
}

.ticket-message__body {
  color: var(--text);
}

.ticket-message__body p {
  margin: 0;
  white-space: pre-wrap;
}

.ticket-attachments {
  margin-top: 8px;
  display: flex;
  flex-direction: column;
  gap: 4px;
}

.ticket-attachment {
  color: var(--accent);
  font-size: 0.85rem;
}

.ticket-placeholder {
  color: var(--muted);
}

.ticket-closed-note {
  color: var(--muted);
  font-style: italic;
}

@media (max-width: 880px) {
  .portal-ticket-layout {
    flex-direction: column;
  }
  .ticket-list {
    width: 100%;
    border-right: none;
    border-bottom: 1px solid var(--border);
    padding-right: 0;
    padding-bottom: 16px;
  }
}

.checkbox-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
  gap: 0.8rem;
  margin-top: 0.6rem;
}

.checkbox-item {
  display: flex;
  align-items: center;
  gap: 0.6rem;
  padding: 0.65rem 0.8rem;
  border: 1px solid rgba(77,163,255,0.35);
  border-radius: 12px;
  background: rgba(77,163,255,0.12);
}

.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border: none;
  border-radius: 12px;
  padding: 0.8rem 1.6rem;
  font-weight: 600;
  cursor: pointer;
  transition: transform 0.1s ease;
}

.btn-primary {
  background: linear-gradient(90deg, var(--accent), var(--accent-2));
  color: #0b0f17;
}

.btn-primary:hover {
  transform: translateY(-2px);
}

.btn-secondary {
  background: rgba(77,163,255,0.12);
  color: var(--accent);
}

.btn-link {
  background: transparent;
  color: var(--accent);
  padding: 0;
}

.alert {
  padding: 0.95rem 1.1rem;
  border-radius: 12px;
  margin-bottom: 1.1rem;
}

.alert-success {
  background: rgba(38,194,129,0.2);
  border: 1px solid rgba(38,194,129,0.4);
  color: #9df0c1;
}

.alert-error {
  background: rgba(255,99,132,0.2);
  border: 1px solid rgba(255,99,132,0.4);
  color: #ffc1cd;
}

.portal-note {
  color: var(--muted);
  font-size: 0.95rem;
  margin-top: 1rem;
}

table.portal-table {
  width: 100%;
  border-collapse: collapse;
  border-radius: 12px;
  overflow: hidden;
  color: var(--text);
}

table.portal-table thead {
  background: rgba(15,21,34,0.9);
}

table.portal-table th,
table.portal-table td {
  padding: 0.9rem 1rem;
  border-bottom: 1px solid var(--border);
  text-align: left;
}

table.portal-table th {
  text-transform: uppercase;
  font-size: 0.75rem;
  letter-spacing: 0.08em;
  color: var(--muted);
}

table.portal-table tbody tr:nth-child(odd) {
  background: rgba(77,163,255,0.05);
}

.portal-footer {
  text-align: center;
  padding: 1.5rem 0 2.5rem;
  color: var(--muted);
  font-size: 0.85rem;
}

@media (max-width: 720px) {
  .portal-header {
    padding: 1rem 1.5rem;
  }
  .portal-main {
    padding: 1.5rem;
  }
  .portal-card {
    padding: 1.5rem;
  }
}